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PROFESSIONAL SERVICES
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Mark H. Sistrunk, Director of Training Services an experienced, success-driven applications trainer.

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Our mission is to elevate the training environment of companies and agencies by expanding the skills of both employees and contractors with effective, targeted training both in-person and virtually.​​ 

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DH Elevation Consulting, specializes in delivering expert healthcare technology training, including Oracle/Cerner MHS Genesis. Our trainers, holding Public Trust access and veteran expertise, provide comprehensive on-site and remote training tailored to the military healthcare system's needs. We are dedicated to enhancing leadership, technology skills, and organizational development, ensuring that military healthcare facilities achieve excellence in service delivery. 

SERVICE OVERVIEW
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Electronic Health Records Training

Voice Recognition Training

Microsoft Office Training

Train the Trainer Certification Programs

Mark is certified and credentialed in various EHR, technology, and other proprietary systems. He maintains Government access to Federal facilities.

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We pledge to do our part to elevate the lives of veterans and their families locally, nationally, and internationally. When submiting trainers to fill your next project, we strive to present at least 30% from within the military family.

Professional Services

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TRAINING & SUPPORT

Our Training Specialists have many years of training experience. DH Elevation Consulting will prescreen each trainer to ensure they meet the training pre-requisites that you expect. Mark Sistrunk has over 22 years of training experience. 

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That includes working with some of your “seasoned” employees who may be resistant to change, as well as new hires and those entering their first job. DH Elevation will gain knowledge of your training needs to place trainers who best meet that need. â€‹Our trainers are experienced and professional trainers.

 

If you seek trainers who provide train the trainer capabilities, look no further. We will provide trainers with a solid understanding of classroom training experience and are adept at conducting training classes that require teach back experience, using a standardized rubric enterprise wide.

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MEASUREMENT

Once the initial training is completed, ongoing support can be essential for your trainees' long-term success. Our organization provides trainers who understand the importance of continuous development. We pride ourselves on offering trainers who are not only skilled but also take ownership of your training expectations. Let's schedule a meeting to discuss how we can partner with your company to achieve your training goals and ensure comprehensive success for your team.

 

DH Elevation Consulting uses the following comprehensive approach to achieve measurable results from training:

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1. Pre-Training Planning:

  • Clearly define training objectives and goals aligned with organizational needs.

  •  Determine the specific metrics and outcomes to be measured.

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2. During Training (Levels 1 and 2 – Reaction and Learning):

  • Collect feedback through surveys and questionnaires to gauge participant satisfaction and relevance of content.

  • Use metrics such as test scores, project evaluations, and completion rates to measure knowledge and skills acquired.

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3. Post-Training Assessment (Levels 3 and 4 – Behavior and Results):

  • Evaluate the application of learning in the workplace through self- assessment, peer and manager feedback, and on-the-job observation.

  • Measure tangible outcomes, such as improved business results, increased productivity, enhanced quality of work, and higher employee morale.

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4. Continuous Improvement:

  • Regularly review and adapt measurement strategies based on evolving organizational needs and industry trends.


By incorporating these strategies, we ensure that training initiatives are not only well-received by participants but also lead to tangible improvements in employee performance, productivity, and overall business outcomes.

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LEADERSHIP

Not all leaders are born leaders. Leadership is crafted and honed through intentional skill development. As leaders of our own lives, we must lead with purpose. Through facilitation and assessment tools DHE will challenge you to think, create, and behave in decisive ways.

 

  • Keynote & Motivational speaking

  • Communication assessments

  • 1-on-1 Coaching

  • DISC Profile (an additional service)

“Many of these roll outs and training events were high stress and time sensitive and I was always happy to have Mark on my projects b/c he was always able to deliver exceptional work with exceptional customer satisfaction.”

Derek Carter

Senior Project Manager, Microsoft

Our Team

At DH Elevation, our strength lies in our people. Our team is comprised of seasoned consultants with specialized expertise across diverse industries. Each member brings a wealth of experience and a proven track record of driving success in their respective fields. From strategic planning to operational efficiency, our experts are committed to guiding you through complex problems with clarity and precision.

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